Patient Services Specialist — Front Desk & Scheduling

Kirbyhealth; Monticello (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

40 hours PTO effective date of hire

Health, Dental, Vision and Life insurance effective date of hire

Generous 401(k) match effective after 90 days

Quality/Goal incentive annually

Free Wellness Program

Job summary

A healthcare provider in Monticello, Illinois is seeking a candidate to provide front end patient and clinic support. The role includes collecting insurance and demographic information, assisting with documentation, scheduling appointments, and documenting patient calls in the EMR. Candidates should have at least one year of experience in an office or hospital setting, along with experience in billing and insurance. Benefits include 40 hours of PTO, health and dental insurance, a 401(k) match, and a wellness program.

Qualifications

• One year experience in office setting or hospital setting preferred.
• Experience with billing and insurance preferred.

Responsibilities

• Provides front end patient and clinic support through insurance and demographic collection and verification.
• Assists patients with documentation and performs appropriate appointment scheduling.
• Documents patient-related phone calls in the EMR, explains wait times and sets reasonable expectations for waiting patients.

Job description

A healthcare provider in Monticello, Illinois is seeking a candidate to provide front end patient and clinic support. The role includes collecting insurance and demographic information, assisting with documentation, scheduling appointments, and documenting patient calls in the EMR. Candidates should have at least one year of experience in an office or hospital setting, along with experience in billing and insurance. Benefits include 40 hours of PTO, health and dental insurance, a 401(k) match, and a wellness program.