Patient Services Specialist - Front Desk & Scheduling

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

A healthcare organization is seeking a Patient Services Representative in Cincinnati, Ohio. The role involves processing patient registrations, scheduling appointments, and providing excellent customer service. Ideal candidates should have a high school diploma or GED and preferably prior experience in healthcare registration. Attractive compensation and a comprehensive benefits package are offered, including medical and dental coverage, paid time off, and more.

Qualifications

• Prior experience in patient registration or healthcare is preferred.

Responsibilities

• Serve as the primary point of contact between patients and physician practices.
• Process patient registration and verify demographics.
• Schedule appointments and transcribe orders.
• Explain financial options to patients and collect payments.
• Assist patients with online scheduling.

Skills

Excellent customer service

Strong communication skills

Problem-solving skills

Education

High School Diploma or GED

Job description

A healthcare organization is seeking a Patient Services Representative in Cincinnati, Ohio. The role involves processing patient registrations, scheduling appointments, and providing excellent customer service. Ideal candidates should have a high school diploma or GED and preferably prior experience in healthcare registration. Attractive compensation and a comprehensive benefits package are offered, including medical and dental coverage, paid time off, and more.