Patient Services Specialist - Front Desk & Scheduling

Reno Orthopedic Center; Carson City (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO & holidays

Extended sick leave

401(k) plan contributions

EAP, disability and life insurance

Health and fitness program

Employee events

Coffee shop onsite

Job summary

Reno Orthopedic Center (ROC) in Carson City is seeking a Patient Services Rep to greet and check-in patients at the ROC Clinic. You will enter demographics, scan IDs, verify insurance, collect co-pays, and support smooth patient flow.

This full-time, on-site role emphasizes accuracy and customer service as you work with EMR systems and clinic staff to deliver exceptional care. ROC offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma required.
• Knowledge of customer service principles and practices.
• Experience using computer systems and applications, including entering data and typing.

Responsibilities

• Check-in/check-out patients and schedule follow-up appointments.
• Enter patient demographics in electronic medical records.
• Scan photo IDs and insurance cards and verify insurances.
• Collect co-pays and ensure billing information is updated.
• Balance money drawers at end of day.
• Maintain calm and efficient patient flow through the clinics.

Skills

Customer service

Education

High School Diploma

Job description

Reno Orthopedic Center (ROC) in Carson City is seeking a Patient Services Rep to greet and check-in patients at the ROC Clinic. You will enter demographics, scan IDs, verify insurance, collect co-pays, and support smooth patient flow.

This full-time, on-site role emphasizes accuracy and customer service as you work with EMR systems and clinic staff to deliver exceptional care. ROC offers comprehensive benefits and growth opportunities.