Patient Services Coordinator — Front Desk, Patient-First

Renoortho; Carson City, Northern (NV, KY); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Paid time off and holidays

401(k) plan contributions

Health and fitness program

Onsite coffee shop

Résumé du poste

Reno Orthopedic Center is seeking a Patient Services Representative for the Carson City ROC Clinic. You will greet patients, manage check-in/check-out, collect co-pays, and keep patient information current in the EMR system.

Ideal candidates have a high school diploma and experience with front-desk tasks; strong customer service and data-entry skills are required to ensure smooth patient flow and accurate records.

Qualifications

• Proven ability to deliver friendly, patient-focused service.
• Experience with front-desk duties and check-in/check-out processes.
• Ability to enter demographic and insurance information accurately.

Responsabilités

• Check-in/check-out patients and schedule follow-up appointments.
• Enter patient demographics in electronic medical records.
• Scan IDs and insurance cards; verify coverage.
• Collect co-pays and ensure billing information is up to date.
• Balance cash drawer at end of day.
• Maintain calm, efficient patient flow in clinics.

Connaissances

Customer service

Data entry

Formation

High School Diploma

Outils

EMR systems

Description du poste

Reno Orthopedic Center is seeking a Patient Services Representative for the Carson City ROC Clinic. You will greet patients, manage check-in/check-out, collect co-pays, and keep patient information current in the EMR system.

Ideal candidates have a high school diploma and experience with front-desk tasks; strong customer service and data-entry skills are required to ensure smooth patient flow and accurate records.