Patient Services Specialist - Front Desk (Full-Time, Day)

Wood Health Company LLC; Bowling Green (OH); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health plans

Dental coverage

Vision plans

Competitive wages

Flexible spending

Life insurance

Disability plans

Pension plan

Vacation time

Tuition reimbursement

Job summary

Wood County Hospital in Bowling Green, OH is seeking a Medical Office Receptionist / Float for a full-time daytime schedule. You will greet patients, answer phones, schedule appointments, and support daily operations to ensure a positive patient experience.

Responsibilities emphasize accurate registration in the electronic health record, maintaining confidentiality, and coordinating with departments while upholding hospital policies and a culture of safety.

Qualifications

• High school education or GED required.
• Excellent communication and organizational skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies.
• Accurately complete patient scheduling/registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Work hours per week in accordance with offer letter or per attributes of position at transfer request.

Education

High school education or GED

Job description

Wood County Hospital in Bowling Green, OH is seeking a Medical Office Receptionist / Float for a full-time daytime schedule. You will greet patients, answer phones, schedule appointments, and support daily operations to ensure a positive patient experience.

Responsibilities emphasize accurate registration in the electronic health record, maintaining confidentiality, and coordinating with departments while upholding hospital policies and a culture of safety.