Front Desk & Patient Services Specialist — Full-Time, Onsite

Wood County Hospital; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Competitive wages

Flexible spending accounts

Life insurance with AD&D

Disability plans (short and long term)

Employer-matched 403(b)

Pension plan

Paid vacation and holidays

Tuition reimbursement

Job summary

Wood County Hospital is seeking a Medical Office Receptionist for Bowling Green Family Physicians. This full-time, days position is onsite and focuses on welcoming patients, handling scheduling, and supporting daily operations.

The role involves answering phones, coordinating messages, maintaining records, and ensuring accuracy in patient registrations while upholding confidentiality and safety standards. Training and ongoing collaboration with healthcare teams are key aspects.

Qualifications

• Administrative and clerical support for assigned department(s).
• Answer phones, greet patients and visitors, route inquiries, relay messages accurately.

Responsibilities

• Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.
• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
• Accurately complete patient scheduling/registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Other duties as assigned.

Education

High school education or GED

Job description

Wood County Hospital is seeking a Medical Office Receptionist for Bowling Green Family Physicians. This full-time, days position is onsite and focuses on welcoming patients, handling scheduling, and supporting daily operations.

The role involves answering phones, coordinating messages, maintaining records, and ensuring accuracy in patient registrations while upholding confidentiality and safety standards. Training and ongoing collaboration with healthcare teams are key aspects.