Patient Services Specialist (Front Desk & Data Entry)

C309 Lake Cumberland District Health Department; United States; On-site; USD 19,342,000 - 48,379,000; Full time

Job summary

Lake Cumberland District Health Department is seeking an entry-level staff member to assist with administrative and clerical duties in a healthcare setting. The role involves preparing routine letters, answering a multi-line phone system, data entry, interacting with patients and the public, making appointments, collecting fees, and directing clients to the appropriate staff.

The incumbent will participate in on-the-job training to learn patient services reporting and billing procedures (PSRS)

Qualifications

• Education: High School Diploma or GED.
• Experience: None.

Responsibilities

• Route and direct the public to correct information, prepare routine letters, labels and materials, maintain medical records and files, collect and record fees, enter PEF/OASIS data, generate WIC vouchers, review routine reports, order supplies.
• Gather information from patients and insurance; use EHMIS to provide certificates and process permits and applications.

Skills

Data entry

Phone handling

Appointment scheduling

Customer service

Medical records

Education

High School Diploma or GED

Tools

Environmental Health Management Information System (EHMIS)

Patient Encounter Forms (PEF) / OASIS

Job description

Lake Cumberland District Health Department is seeking an entry-level staff member to assist with administrative and clerical duties in a healthcare setting. The role involves preparing routine letters, answering a multi-line phone system, data entry, interacting with patients and the public, making appointments, collecting fees, and directing clients to the appropriate staff.

The incumbent will participate in on-the-job training to learn patient services reporting and billing procedures (PSRS)