Patient Services & Front Desk Specialist

Physical Rehabilitation Network (PRN); Encinitas (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Vision Dental plans

Paid time off

Student loan repayment options

Professional development resources

Job summary

Physical Rehabilitation Network (PRN) in Encinitas, CA is seeking a Patient Services Representative to deliver friendly front-desk support, schedule appointments, verify patient information and insurance, and help ensure a smooth patient experience.

This full-time role features a weekday schedule 7am–7pm, with pay $18-20 per hour, and involves coordinating with clinicians, maintaining records, and supporting a positive clinic culture.

Qualifications

• High school diploma or equivalent; healthcare administration training is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information and insurance details.
• Maintain patient records and keep front desk areas organized and tidy.
• Coordinate with clinical staff to ensure a seamless patient experience.

Skills

Customer service

Interpersonal skills

Attention to detail

Office software proficiency

Scheduling systems

Professionalism in fast-paced env

Education

High school diploma or equivalent

Healthcare administration knowledge (plus)

Tools

Job description

Physical Rehabilitation Network (PRN) in Encinitas, CA is seeking a Patient Services Representative to deliver friendly front-desk support, schedule appointments, verify patient information and insurance, and help ensure a smooth patient experience.

This full-time role features a weekday schedule 7am–7pm, with pay $18-20 per hour, and involves coordinating with clinicians, maintaining records, and supporting a positive clinic culture.