Patient Services Specialist - Front Desk

CENTRAL VIRGINIA HEALTH SERVICES INC; Petersburg (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

CENTRAL VIRGINIA HEALTH SERVICES INC in Petersburg, VA is seeking a Front Desk/Medical Records Clerk to greet patients, manage sign-in, and ensure accurate intake in the EMR system. The role supports patient flow and financial interactions at checkout.

The ideal candidate has a high school diploma, strong customer service skills, and familiarity with medical office procedures. This position offers comprehensive benefits and stable nonprofit employment.

Qualifications

• High school diploma required.
• Prefer medical office experience.
• Experience with medical office systems/EMR preferred.

Responsibilities

• Greet patients and direct to the proper area.
• Update patient demographics and insurance in EMR.
• Ensure accurate check-in with demographics and insurance.
• Explain charges at check-out and collect payments.
• Maintain appointment scheduling and notify changes.
• Prepare daily cash reconciliations and deposits.

Skills

Customer service

Detail oriented

Teamwork

Communication skills

Adaptability

Education

High school diploma

Job description

CENTRAL VIRGINIA HEALTH SERVICES INC in Petersburg, VA is seeking a Front Desk/Medical Records Clerk to greet patients, manage sign-in, and ensure accurate intake in the EMR system. The role supports patient flow and financial interactions at checkout.

The ideal candidate has a high school diploma, strong customer service skills, and familiarity with medical office procedures. This position offers comprehensive benefits and stable nonprofit employment.