Patient Services Specialist - Front & Back Office, On-site

Riverview Health; Noblesville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Riverview Health is seeking a dedicated Administrative or General Support professional in Noblesville, IN to greet patients, handle calls, and process check-ins/outs. You will maintain financial and patient records and support front and back office activities. Role requires attention to accuracy and compliance with department policies.

The position emphasizes patient interaction, scheduling referrals, data entry, and collaboration with care teams in a fast-paced environment.

Qualifications

• Experience in customer service setting.
• Strong communication and data entry skills.
• Ability to manage front/back office tasks.

Responsibilities

• Check patients in and out of the physician office.
• Assist with patient scheduling, referrals, and testing.
• Greet patients courteously and maintain records.
• Document messages, register demographics and insurance.
• Maintain electronic medical records and comply with policies.
• Handle payments, co-pays, and deposits accurately.
• Use scheduling systems and office equipment daily.

Skills

Customer service

Phone etiquette

Front desk

Education

High School Diploma

Office admin training

Job description

Riverview Health is seeking a dedicated Administrative or General Support professional in Noblesville, IN to greet patients, handle calls, and process check-ins/outs. You will maintain financial and patient records and support front and back office activities. Role requires attention to accuracy and compliance with department policies.

The position emphasizes patient interaction, scheduling referrals, data entry, and collaboration with care teams in a fast-paced environment.