Patient Services Specialist (Front & Back Office)

Riverview Health; Noblesville (IN); On-site; USD 32,000 - 48,000; Full time

Job summary

Riverview Health in Noblesville, IN is seeking an organized front/back office clerk to welcome patients, handle scheduling, and support billing and registration.

You will maintain accurate records in the EMR, process payments, and assist multiple departments while ensuring compliance with hospital policies and patient confidentiality. A high school diploma and customer service experience are required; office experience is a plus.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: specialized training in office admin skills.
• Experience in customer service essential.
• Office scheduling and data entry experience preferred.

Responsibilities

• Check patients in and out; assist with scheduling and referrals.
• Document messages; update demographics and insurance in EMR.
• Maintain patient records and ensure confidentiality and compliance.
• Process payments, post balances, and reconcile cash drawer.
• Use phone, fax, copier, and scanner daily; support other departments.
• Adhere to hospital policies and attend staff meetings.
• Notify management of workload changes and help maximize productivity.

Skills

Customer service

Data entry

Scheduling

Communication

Education

High School Diploma

GED

Tools

EMR systems

Job description

Riverview Health in Noblesville, IN is seeking an organized front/back office clerk to welcome patients, handle scheduling, and support billing and registration.

You will maintain accurate records in the EMR, process payments, and assist multiple departments while ensuring compliance with hospital policies and patient confidentiality. A high school diploma and customer service experience are required; office experience is a plus.