Patient Services Specialist - Float Pool

Warren Clinic, Inc.; Bixby (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

Warren Clinic, Inc. seeks a detail-oriented front desk receptionist to support patient flow in the Tulsa office. Responsibilities include checking patients in, collecting demographic and billing information, and coordinating appointments with clinicians.

The role requires strong communication, basic billing knowledge, and proficiency with EMR systems to ensure accurate data entry and smooth patient care processes.

Qualifications

• High school diploma or GED required.
• 6+ months front-facing customer service or medical office experience preferred.
• Proficient PC skills and ability to multi-task.

Responsibilities

• Greets and directs patients and visitors per office protocols.
• Registers demographic and billing information; determines eligibility.
• Schedules appointments and handles front-office communications.
• Posts charges and payments; processes co-pays and self-pay balances.
• Maintains medical records and organizes charts and test results.
• Uses EMR and billing systems per policies and procedures.
• Assists with collections and communicates via phone notes to providers.

Skills

Front desk

Customer service

Billing

EMR

Data entry

Education

High School Diploma or GED

Tools

EMR software

Billing software

Job description

Warren Clinic, Inc. seeks a detail-oriented front desk receptionist to support patient flow in the Tulsa office. Responsibilities include checking patients in, collecting demographic and billing information, and coordinating appointments with clinicians.

The role requires strong communication, basic billing knowledge, and proficiency with EMR systems to ensure accurate data entry and smooth patient care processes.