Patient Services Specialist — Front Office Pro

Providence Health Plan Group; Eureka, Northern (CA, KY); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Providence Health Plan Group seeks a Patient Services Specialist – Journey Level to perform core front-office functions with growing independence. Responsibilities include patient registration, appointment scheduling, and insurance verification within a compassionate care team.

As part of Providence Medical Foundation, you will contribute to operational excellence, participate in a culture focused on patient-centered service, and support families across the care continuum.

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and verify demographics and insurance information.
• Schedule appointments and manage front-desk workflow.
• Verify insurance benefits and coordinate with care teams as needed.
• Perform general clerical duties to support clinic operations.

Skills

Customer service

Medical office experience

Healthcare experience

Job description

Providence Health Plan Group seeks a Patient Services Specialist – Journey Level to perform core front-office functions with growing independence. Responsibilities include patient registration, appointment scheduling, and insurance verification within a compassionate care team.

As part of Providence Medical Foundation, you will contribute to operational excellence, participate in a culture focused on patient-centered service, and support families across the care continuum.