Patient Services Specialist (Float) – Healthcare Admin

Select Medical; Rockwall (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Paid Time Off

Extended Illness Days

401(k) retirement plan with company 12

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Rockwall, TX is seeking a Patient Service Specialist (PSS) - Float. The role covers Rockwall and surrounding areas with hours varying Mon–Fri 7am–7pm.

This full-time position starts at $19–$25 per hour, depending on experience, with comprehensive benefits and growth opportunities. The PSS will handle check-in/check-out, insurance verification, scheduling, and documentation in the EMR, providing outstanding patient service in a fast-paced

Qualifications

• HS diploma or GED is required.
• Preferred experience includes customer service, knowledge of insurance verification, and healthcare/dental office administration.

Responsibilities

• Coordinates patient appointments, working with Center manager to minimize cancellations and support treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information in the EMR.
• Verifies patient insurance, obtaining required authorizations before visits and explains benefits, financial responsibilities, billing policies.
• Collects amounts toward patient responsibility at each visit.
• Scans and maintains medical documents.
• Reconciles and posts charges daily and prepares reports for clean claim processing.
• Responds to information requests from patients, other departments, and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs; travels to non-home locations for coverage.

Skills

Customer service

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Rockwall, TX is seeking a Patient Service Specialist (PSS) - Float. The role covers Rockwall and surrounding areas with hours varying Mon–Fri 7am–7pm.

This full-time position starts at $19–$25 per hour, depending on experience, with comprehensive benefits and growth opportunities. The PSS will handle check-in/check-out, insurance verification, scheduling, and documentation in the EMR, providing outstanding patient service in a fast-paced