Patient Services Specialist — Flexible Hours, Benefits

Endeavor Health; Addison (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Career growth and professional发展

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program savings

Health savings account options

Company retirement matching

Paid time off and holidays

Community involvement opportunities

Job summary

Endeavor Health is seeking a Patient Service Representative in Addison, IL. The role is full-time, 36 hours per week, with hours Monday through Friday and occasional Saturday shifts. Some travel to other locations may be required as part of the role.

The position focuses on pre-registrations, registrations, order management, and revenue cycle tasks to ensure accurate payments and smooth patient experiences. Strong communication and healthcare knowledge are essential.

Qualifications

• High School or GED required.
• Associates Degree in Business Administration/Management preferred.
• 2 years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Knowledge of Microsoft Office Suite.
• Bilingual skills.

Responsibilities

• Provide in-patient, out-patient, emergency room and same day surgery pre-registrations, registrations, order management, charge capture, cash collection, and medical information systems.
• Collect and verify demographic, insurance/financial and clinical data from multiple sources; obtain signatures as needed; screen for third-party eligibility and code for payment accuracy.
• Interact with patients and families to explain revenue cycle expectations and payment options.

Skills

Patient registration

Customer service

Data entry

Microsoft Office

Bilingual

Healthcare knowledge

Cash handling

Education

High School diploma or GED

Associates Degree in Business Administration/Management preferred

Job description

Endeavor Health is seeking a Patient Service Representative in Addison, IL. The role is full-time, 36 hours per week, with hours Monday through Friday and occasional Saturday shifts. Some travel to other locations may be required as part of the role.

The position focuses on pre-registrations, registrations, order management, and revenue cycle tasks to ensure accurate payments and smooth patient experiences. Strong communication and healthcare knowledge are essential.