Patient Services Specialist — Elevate Patient Experience

Talentify; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Complimentary Cooper Fitness Member +

401(k) matching

Health benefits

Paid holidays including birthday

Job summary

Cooper Aerobics is seeking a Patient Services Representative at Cooper Clinic. The role greets patients, initiates check-in, and ensures correct clinical procedures are performed during visits. Schedule is Monday–Friday, 6:30 a.m. to 3:00 p.m. with a 30‑minute lunch, with occasional overtime for patient care.

Ideal candidates have experience in patient contact, data entry, and scheduling, plus strong organization and communication skills. Comprehensive benefits and wellness programs are offered.

Qualifications

• Experience including direct patient contact or customer service preferred.
• Ability to use a computer for data entry and scheduling.
• Familiarity with medical terminology is a plus but not required.

Responsibilities

• Greet patients and initiate check-in to ensure correct procedures.
• Answer phones politely and communicate courteously with patients.
• Obtain current patient information and update records accurately.
• Maintain patient flow and confidentiality of information.
• Assist patients with paperwork as needed.

Skills

Direct patient contact

Data entry

Appointment scheduling

Computer usage

Customer service

Professional demeanor

Tools

Practice management system

Microsoft Office

Job description

Cooper Aerobics is seeking a Patient Services Representative at Cooper Clinic. The role greets patients, initiates check-in, and ensures correct clinical procedures are performed during visits. Schedule is Monday–Friday, 6:30 a.m. to 3:00 p.m. with a 30‑minute lunch, with occasional overtime for patient care.

Ideal candidates have experience in patient contact, data entry, and scheduling, plus strong organization and communication skills. Comprehensive benefits and wellness programs are offered.