Patient Services Specialist — EHR & Front Desk

Aurora Health Care; Shawano (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Shawano, Wisconsin is seeking a patient services representative. The role involves managing electronic health records, registering patients, and providing exceptional customer service. Candidates should have a High School Diploma and strong attention to detail, as well as excellent interpersonal and problem-solving skills. This position is crucial for ensuring a positive patient experience in a high-volume healthcare setting.

Qualifications

• Demonstrates strong attention to detail and accuracy in a busy environment.
• Excellent customer service and communication skills are essential.
• Ability to multitask and prioritize effectively.

Responsibilities

• Creates and manages patient health records ensuring compliance with regulations.
• Registers patients, collects payments, and provides information regarding services.
• Offers support and resolves issues related to patient care with physicians.

Skills

Customer service skills

Interpersonal skills

Attention to detail

Problem-solving skills

Computer proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic health records systems

Job description

A healthcare organization in Shawano, Wisconsin is seeking a patient services representative. The role involves managing electronic health records, registering patients, and providing exceptional customer service. Candidates should have a High School Diploma and strong attention to detail, as well as excellent interpersonal and problem-solving skills. This position is crucial for ensuring a positive patient experience in a high-volume healthcare setting.