Patient Services Specialist - Day Shift, No Weekends

BJC HealthCare; Royal Heights (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Benefit Eligible

Job summary

BJC Medical Group in Belleville, Illinois is hiring a full-time Patient Services Representative to be the first point of contact in the front office. You will handle check-ins, appointment scheduling, and assist with patient flow.

You will verify insurance information, collect payments, and maintain patient financial records. The role may also operate as a switchboard and coordinate with the Central Billing Office as needed.

Qualifications

• High School Diploma or GED.
• 2-5 years of experience.
• Preferred Medical Office Experience.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Skills

Front desk communication

Phone triage/Call handling

Data entry

Patient scheduling

Education

High School Diploma or GED

Job description

BJC Medical Group in Belleville, Illinois is hiring a full-time Patient Services Representative to be the first point of contact in the front office. You will handle check-ins, appointment scheduling, and assist with patient flow.

You will verify insurance information, collect payments, and maintain patient financial records. The role may also operate as a switchboard and coordinate with the Central Billing Office as needed.