Patient Services Specialist — Day Shift

Lehigh Valley Hospital, Inc.; Dunmore (Lackawanna County); On-site; USD 35,000 - 45,000; Full time

Job summary

Lehigh Valley Hospital, Inc. is seeking a Patient Services Representative to coordinate various clerical and administrative duties within the practice. The role involves being the initial contact for patients while maintaining high standards of customer service.

The ideal candidate should have a High School Diploma and at least one year of customer service experience, with proficiency in technology and EMR workflows required. Join our team and help deliver excellent healthcare in Dunmore, PA.

Qualifications

• 1 year customer service experience required.
• Ability to adapt to changing priorities.
• Proficient in technology and EMR workflows.

Responsibilities

• Coordinates administrative duties for physician practice operations.
• Serves as the initial point of contact for patients.
• Maintains accurate registration and patient appointments.

Skills

Customer service experience

Proficient computer skills

Ability to maintain strict confidentiality

Education

High School Diploma/GED

Tools

EMR workflows

Job description

Lehigh Valley Hospital, Inc. is seeking a Patient Services Representative to coordinate various clerical and administrative duties within the practice. The role involves being the initial contact for patients while maintaining high standards of customer service.

The ideal candidate should have a High School Diploma and at least one year of customer service experience, with proficiency in technology and EMR workflows required. Join our team and help deliver excellent healthcare in Dunmore, PA.