Patient Services Specialist: Caring Front Desk + Growth

BrightView LLC; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

401k with match

Training & certifications

Medical, dental, vision coverage

Tuition reimbursement after 1 year

Job summary

BrightView Health is seeking a Patient Services Representative in Springfield, OH to be the welcoming first point of contact for patients. You will handle front desk duties, schedule appointments, collect copays, and coordinate with clinic and central teams to ensure a smooth patient experience.

Ideal candidates have 2+ years of front desk experience, a high school diploma, and comfort with MS Office. This role offers growth, training, and comprehensive benefits in a collaborative healthcare

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service-centric approach and initiative to solve patient inquiries.
• Empathetic and compassionate to support recovery journeys.

Responsibilities

• Serve as first point of contact for patient inquiries and front desk support.
• Schedule and confirm patient appointments and collect copays.
• Collaborate with clinic and central teams, attend huddles and meetings.
• Maintain accurate patient accounts and ensure HIPAA-compliant documentation.

Skills

Communication skills

Customer service

Empathy

Teamwork

Problem solving

Adaptability

Tech literacy

Education

High School Diploma or equivalent

Tools

MS Office

Outlook

Teams

Job description

BrightView Health is seeking a Patient Services Representative in Springfield, OH to be the welcoming first point of contact for patients. You will handle front desk duties, schedule appointments, collect copays, and coordinate with clinic and central teams to ensure a smooth patient experience.

Ideal candidates have 2+ years of front desk experience, a high school diploma, and comfort with MS Office. This role offers growth, training, and comprehensive benefits in a collaborative healthcare