Patient Services Specialist — Billing & Scheduling

Bridgeview Eye Partners; Ord (NE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

PTO

Health insurance

Dental

Vision

401k

Certification program

Job summary

Unity Eye Centers in Ord, NE is seeking a Patient Services Representative to act as a liaison between patients, doctors, and staff. The role involves verifying insurance, obtaining authorizations, and coordinating scheduling and patient communications.

The candidate will assist with check-in/out, billing inquiries, and accurate chart maintenance within the EHR system. A professional, patient-focused approach is essential.

Qualifications

• Greet patients in a friendly, professional manner.
• Verify insurance and obtain pre-authorizations when needed.
• Schedule appointments and manage recalls.
• Explain billing policies and assist with questions.

Responsibilities

• Answer phones and route calls to appropriate staff.
• Check patients in and out; verify chart and insurance data.
• Balance cash drawer and process daily deposits.
• Maintain patient charts and ensure accurate EHR entries.
• Monitor patient flow and communicate delays to team.

Skills

Customer service

Phone etiquette

Insurance verification

EHR data entry

Education

High school diploma

Tools

EHR software

Job description

Unity Eye Centers in Ord, NE is seeking a Patient Services Representative to act as a liaison between patients, doctors, and staff. The role involves verifying insurance, obtaining authorizations, and coordinating scheduling and patient communications.

The candidate will assist with check-in/out, billing inquiries, and accurate chart maintenance within the EHR system. A professional, patient-focused approach is essential.