Patient Services & Billing Specialist

Unity-Eye-Centers; Ord (NE); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

6.5 paid holidays per year

Approximately 8 days PTO in first year

Health, dental, vision, 401k

Certification program growth

Job summary

Unity Eye Centers in Ord, NE seeks a Patient Services Representative to facilitate communication between patients and doctors, clinical and administrative staff. You will verify insurance, handle pre-authorizations, check patients in/out, schedule appointments, and manage billing questions.

The role involves triage, responding to inquiries, and maintaining charts in a professional medical office environment. Growth through certification programs is offered.

Qualifications

• Experience greeting patients in person or by phone and handling inquiries.
• Ability to verify insurance information and assist with billing questions.
• Scheduling appointments, recalls, and maintaining patient communications.
• Accurate data entry and chart preparation prior to appointments.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Skills

Customer service

Phone etiquette

Insurance verification

Data entry

Tools

EHR system

Job description

Unity Eye Centers in Ord, NE seeks a Patient Services Representative to facilitate communication between patients and doctors, clinical and administrative staff. You will verify insurance, handle pre-authorizations, check patients in/out, schedule appointments, and manage billing questions.

The role involves triage, responding to inquiries, and maintaining charts in a professional medical office environment. Growth through certification programs is offered.