Care Coordinator Float- Endovascular

Blick Rothenberg (Previously Greenback Alan LLP); Phoenix (AZ); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Disability - short/long-term, employer

Life Insurance - basic

Voluntary Life/AD&D

Critical Illness & Accident coverage

Paid Holidays

Job summary

Barrow Brain and Spine is seeking a Medical Assistant to support patient intake, scheduling, and clinic operations at our Phoenix office. You will register patients, verify insurance, and prepare clinical notes for physicians, ensuring a smooth patient flow in a fast-paced environment.

The ideal candidate holds a CAHEAP-accredited MA program, has 2+ years in a medical clinic, and demonstrates excellent communication and teamwork.

Qualifications

• Graduate from a CAAHEP-accredited Medical Assisting program.
• Minimum two years experience in a medical clinic.
• Strong oral, written and telephone communication skills.
• Ability to coordinate schedules and patient information accurately.

Responsibilities

• Register new patients in AthenaOne and verify demographics and insurance.
• Ensure physicians have all notes, labs, and reports prior to patient arrival.
• Answer calls, triage when needed, and route to appropriate staff.
• Schedule appointments and manage calendar entries.
• Coordinate with physicians' schedules and assist team as needed.
• Obtain authorizations from insurance carriers.
• Enter appointments into Centricity and Outlook calendars.
• Prepare and run clinics and schedule outpatient testing.
• Make reminder calls to patients and greet visitors.
• Ensure accurate patient records and adjustments in the system.
• Coordinate referrals and prepare billing information for processing.
• Possess working knowledge of ICD-10 and CPT coding.
• Provide cross-coverage and support to BBS staff as required.

Skills

Clear communication

Office coordination

Customer service

Teamwork

Education

CAAHEP-accredited Medical Assisting program

Two years medical clinic experience

Tools

Centricity EMR

Outlook calendar

Job description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

Requirements

TYPICAL PHYSICAL DEMANDS

• Prolonged sitting, standing, bending, stooping and stretching and/or walking
• Ability to lift up to 20 pounds as needed
• Eye‑hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, fax machine, telephone, calculator, and other office equipment
• Normal range of hearing and vision to record, prepare, and communicate appropriate reports

Typical Working Conditions

• Work is performed in an office environment, with contact with patients, office staff, physicians, etc.
• Travel to different clinic locations as required
• Overtime as required

Job Duties & Responsibilities

• Registers new patients in AthenaOne prior to scheduling appointment with correct demographic and insurance information
• Makes sure all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
• Schedules appointments and immediately enters appointment date and time into computerized scheduler
• Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules
• Assists Medical Assistants and Practice Coordinators as needed
• Retrieves authorization from insurance carrier for services
• Enters office and surgical appointments directly into Centricity and physicians’ personal Outlook calendar
• Prepares and runs clinics
• Schedules outpatient testing
• Conducts reminder calls to all patients
• Greets and directs patients, salespeople, and visitors
• Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in computer system
• Provides coverage to other positions as requested
• Coordinates referrals for patients through insurance and other physician offices
• Prepares all billings in computerized system for processing by Business Office.
• Codes office charges on e-ticket and sends appropriate op notes and coding information to coder within 5 days of service
• Working knowledge of ICD-10 and CPT coding
• Tracks incoming scans for film reviews for upcoming consultations/office visits
• Able to perform all jobs within the office setting when other employees are absent
• Supports BNA Compliance Program

Performance Requirements

• Reports to work regularly without undue tardiness
• Maintains positive attitude and demonstrates the utmost in professionalism
• Dresses appropriately and professionally
• Completes work accurately and in a timely mannerExcellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation
• Prioritizes work activities and receives and assumes multiple job duties
• Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel.

Education & Experience

• Graduate of a formal program in Medical Assisting, accredited by the Commission of Accreditation of Allied Health Education Programs (CAAHEP)
• Two (2) years experience in a medical clinic

Comp & Benefits

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Paid Holidays