Patient Services Specialist

The Chronicle Of Higher Education, Inc.; Lubbock (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Retirement Plans

Wellness Programs

Job summary

A major health institution in Texas is seeking a Patient Services Specialist to manage clinic operations and assist patients. Responsibilities include scheduling appointments, maintaining records, and processing charges. Ideal candidates should possess strong customer service skills and computer proficiency. This full-time role offers competitive compensation and excellent benefits, including health insurance and paid time off.

Qualifications

• 1-year Customer Service, office, or related experience.
• Ability to utilize computer programs for scheduling appointments.
• Experience in maintaining accurate files.

Responsibilities

• Ensure smooth operation of clinic patient flow.
• Schedule appointments and prepare necessary paperwork.
• Process charges for clinic services and file insurance claims.

Skills

Customer Service skills

Excellent telephone skills

Computer proficiency

Education

High School diploma or GED

Job description

Extended Job Title
Patient Services Specialist
Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
Requisition ID
41876BR
Travel Required
None
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Major/Essential Functions
Ability to utilize computer programs for scheduling appointments, verifying information, and maintain accurate files. Customer Serviceskills including excellent telephone skills and professionalism.
Grant Funded?
No
Pay Grade Minimum
15.00
Pay Basis
Hourly
Work Location
Amarillo
Department
Family Med Ama Genl
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.
Occasional Duties
Ability to utilize computer programs for scheduling appointments, verifying information, and maintain accurate files. Customer Serviceskills including excellent telephone skills and professionalism.
Shift
Day
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
Introduction
Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.
About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.