Patient Services Specialist

Providence Health & Services; Bellevue (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Bellevue is seeking a Patient Service Specialist for their Primary Care clinics. This role focuses on delivering exceptional customer service and supporting clinic operations. The ideal candidate will thrive in a fast-paced environment and collaborate closely with clinical teams. Join a compassionate team dedicated to holistic patient care and enjoy comprehensive benefits from day one.

Benefits

Competitive pay

Comprehensive benefits

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness and mental health support

Back-up child and elder care options

Voluntary benefits

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.

Responsibilities

• Coordinate information and support to ensure smooth patient flow.
• Assist patients with check-in, registration, billing, and insurance processes.

Skills

Customer Service

Tools

Electronic Medical Records (EMR)

Job description

Patient Service Specialist – Primary Care at Swedish Primary Care - Bellevue

Schedule: Full Time, Day Shift

Location: Bellevue, Washington

Job description:

Patient Service Specialists are responsible for coordinating information and support to ensure smooth patient flow at our clinics. As a patient-facing caregiver, you will provide customer service, assisting patients with check-in, registration, billing/financial aid, and insurance processes. They collaborate with clinical teams to support scheduling and clinic operations.

Swedish Medical Group (SMG) offers a wide range of ambulatory services throughout the Puget Sound. As a caregiver with SMG, you will support the delivery of cost-effective, clinically competent, reliable healthcare, guided by our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team to thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, as we believe empowering our staff is key to inspiring and retaining the best talent.

Our Primary Care Clinics serve as close partners in maintaining patients' health and wellness. Join our experienced, compassionate team to provide holistic care to our community.

Benefits and perks:

• Competitive pay, including holiday pay and shift differentials
• Comprehensive benefits—full medical, dental, and vision coverage from day one
• 401(k) plan with employer matching and a free retirement planner
• Generous paid time off for vacation, sick leave, and holidays
• Tuition reimbursement and student loan forgiveness programs
• Wellness and mental health support programs
• Back-up child and elder care options to assist with family care needs
• Voluntary benefits such as pet, auto, home insurance, and commuter benefits

Required Qualifications:

• Experience delivering high-quality customer service in a fast-paced environment, handling confidential information with discretion

Preferred Qualifications:

• Experience with Electronic Medical Records (EMR)
• Previous healthcare setting experience

Why Join Providence?

Our best-in-class benefits are designed to support your well-being, professional growth, and financial security. We care for you so you can focus on our mission of improving the health and well-being of every patient we serve.