Patient Services & Scheduling Specialist - Grow with Impact

University of Washington Medical Center; Kirkland (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

UW Medicine Primary Care at Kirkland is seeking a Patient Services Specialist 2 to join our team. This full-time role handles front-desk communications, schedules appointments, and collects patient information to support efficient care delivery.

Day shift, 40 hours/week, with Monday-Tuesday 7-4, Wednesday 9-6, Thursday 7-4, Friday 8-5, near public transit. Growth within UW Medicine’s network and a commitment to compassionate patient care are emphasized.

Qualifications

• High school graduation or equivalent is required.
• One year of healthcare, administrative, or customer service experience, or an equivalent education/experience.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with clinic team to prioritize patient satisfaction and care delivery
• Other duties as requested

Skills

Phone triage

Communication

Scheduling

Education

High school diploma or equivalent

Job description

UW Medicine Primary Care at Kirkland is seeking a Patient Services Specialist 2 to join our team. This full-time role handles front-desk communications, schedules appointments, and collects patient information to support efficient care delivery.

Day shift, 40 hours/week, with Monday-Tuesday 7-4, Wednesday 9-6, Thursday 7-4, Friday 8-5, near public transit. Growth within UW Medicine’s network and a commitment to compassionate patient care are emphasized.