Patient Services & Scheduling Specialist

Providence; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Best-in-class benefits

Patient-focused culture

Job summary

Providence Swedish First Hill is seeking a friendly front desk receptionist to handle all incoming calls, schedule patient appointments, and ensure smooth clinic flow. You will greet patients, transfer calls, and help maintain patient records in a high-volume ambulatory setting.

Ideal candidates have at least 1 year of customer service experience with multi-line phones, and familiarity with clinic operations. We offer comprehensive benefits and a culture focused on patient care and teamwork.

Qualifications

• 1 year of customer service experience involving a multi-line phone system and extensive computer usage.

Responsibilities

• Handles all incoming telephone calls in a prompt and courteous manner and transfers calls as needed.
• Schedules patients' appointments and maintains daily clinic flow at the reception desk.
• Gathers and maintains patient files and records to support clinic operations.

Skills

Customer service

Multi-line phone system

High volume environment

Computer usage

Job description

Providence Swedish First Hill is seeking a friendly front desk receptionist to handle all incoming calls, schedule patient appointments, and ensure smooth clinic flow. You will greet patients, transfer calls, and help maintain patient records in a high-volume ambulatory setting.

Ideal candidates have at least 1 year of customer service experience with multi-line phones, and familiarity with clinic operations. We offer comprehensive benefits and a culture focused on patient care and teamwork.