Patient Access & Scheduling Specialist

Providence Health Plan Group; Seattle (WA); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Health benefits

Paid time off

Job summary

Providence Swedish is seeking a Patient Services Specialist to coordinate patient flow at our clinics, providing front-desk support, scheduling, and assistance with billing and insurance processes. You will work closely with clinical teams to ensure smooth operations and compassionate service.

The role emphasizes patient-focused care, effective communication, and operational excellence in a busy ambulatory setting.

Qualifications

• 1 year of medical office or related healthcare experience OR 6 months of experience as a Providence employee in an Associate PSS position.
• Experience with patient registration and appointment scheduling is preferred.
• Strong communication and teamwork with clinical staff.

Responsibilities

• Handle patient registration and scheduling for routine and basic healthcare services.
• Perform general clerical duties to support clinic operations.
• Coordinate with care teams to assist patients through check-in, billing, and insurance processes.

Skills

Customer service

Front desk

Job description

Providence Swedish is seeking a Patient Services Specialist to coordinate patient flow at our clinics, providing front-desk support, scheduling, and assistance with billing and insurance processes. You will work closely with clinical teams to ensure smooth operations and compassionate service.

The role emphasizes patient-focused care, effective communication, and operational excellence in a busy ambulatory setting.