Patient Services & Scheduling Specialist

Pediatrix Medical Group; Mountain View (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Job summary

Pediatrix Medical Group in Mountain View seeks a Patient Services Associate to ensure an excellent patient experience and smooth front-office operations. You will greet patients, check them in, collect payments, verify insurance, and coordinate with providers to support timely care.

This role requires strong communication, attention to detail, and the ability to work in a fast-paced medical office. Experience in healthcare billing and proficiency with Microsoft Office are preferred, along with a

Qualifications

• High school diploma or GED required.
• 2-3 years recent experience in a related position in a medical office setting preferred.
• Strong computer knowledge (Microsoft Office) preferred.

Responsibilities

• Welcome patients and visitors in a professional, friendly manner.
• Register and check in patients; verify demographic and insurance information.
• Collect copayments and outstanding balances.
• Schedule follow-up appointments and provide visit summaries or referrals as needed
• Verify insurance eligibility and benefits prior to appointments.
• Obtain and document pre-authorizations and referrals as required.
• Prepare daily clinic schedules and complete chart prep for upcoming appointments.
• Support office operations, including faxing, scanning and indexing documents into the patient’s medical record.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Medical terminology

Multi-tasking

Teamwork

Deadline oriented

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix Medical Group in Mountain View seeks a Patient Services Associate to ensure an excellent patient experience and smooth front-office operations. You will greet patients, check them in, collect payments, verify insurance, and coordinate with providers to support timely care.

This role requires strong communication, attention to detail, and the ability to work in a fast-paced medical office. Experience in healthcare billing and proficiency with Microsoft Office are preferred, along with a