Patient Services Specialist: Front Desk & Billing

Pediatrix Medical Group, Inc.; Mountain View (CA); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Retirement plan

Job summary

Pediatrix Medical Group, Inc. is seeking a Patient Services Associate to deliver excellent patient experiences at the Mountain View office.

You will greet patients, verify demographics and insurance, collect copays, and coordinate scheduling and referrals in a fast-paced clinical setting. Ideal candidates have 2–3 years of medical office experience, strong computer skills (Microsoft Office), and knowledge of insurance and billing regulations to support efficient care delivery and accurate

Qualifications

• Knowledge of medical terminology.
• Superior customer service skills.
• Excellent verbal and written communication.
• Ability to work in a fast-paced environment.
• Ability to work on multiple projects at one time.
• Ability to work as a team player.
• Ability to prioritize responsibilities and meet deadlines.
• Ability to work in a high stress environment.

Responsibilities

• Greet and check in patients; verify demographics and insurance.
• Collect copayments and payments; schedule follow-up visits and provide referrals as needed.
• Schedule and coordinate patient appointments and communications.
• Verify insurance eligibility and pre-authorizations; assist with patient inquiries about coverage and billing.

Skills

Medical terminology

Customer service

Verbal and written communication

Multitasking

Team player

Prioritization

Stress management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix Medical Group, Inc. is seeking a Patient Services Associate to deliver excellent patient experiences at the Mountain View office.

You will greet patients, verify demographics and insurance, collect copays, and coordinate scheduling and referrals in a fast-paced clinical setting. Ideal candidates have 2–3 years of medical office experience, strong computer skills (Microsoft Office), and knowledge of insurance and billing regulations to support efficient care delivery and accurate