Patient Services & Scheduling Specialist

Lyon College; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Lyon College, located in Little Rock, AR, seeks a Patient Care Coordinator to oversee front desk operations at the School of Dental Medicine clinics. This role handles patient check-in/out, data entry, scheduling for clinicians, and insurance verification.

The coordinator will manage cash handling, assist with billing, and maintain complete patient records in a fast-paced academic setting. Required are strong communication skills, HIPAA compliance, and experience with clinical software and MS

Qualifications

• Bachelor's degree in Business, Healthcare or related field with 3 years' healthcare admin experience OR HS diploma with 7 years' admin experience in healthcare/dental environments.
• Proficiency with patient accounts, scheduling software, and Microsoft Office required.

Responsibilities

• Manage front desk operations including greeting patients, handling paperwork, and data entry into the clinical software system.
• Coordinate appointment schedules for dentists, hygienists, and dental students to maintain full-capacity calendars.
• Verify insurance, follow up on denials, discuss financial options with patients, and assist with balances and postings.

Skills

Front desk operations

HIPAA knowledge

Communication skills

Insurance verification

Schedule management

Education

Bachelor's degree in Business/Healthcare or related field

High school diploma with 7+ years admin experience

Tools

Microsoft Office

Clinical software system

Job description

Lyon College, located in Little Rock, AR, seeks a Patient Care Coordinator to oversee front desk operations at the School of Dental Medicine clinics. This role handles patient check-in/out, data entry, scheduling for clinicians, and insurance verification.

The coordinator will manage cash handling, assist with billing, and maintain complete patient records in a fast-paced academic setting. Required are strong communication skills, HIPAA compliance, and experience with clinical software and MS