Patient Services & Scheduling Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and coordinate efficient registration, ensuring accurate demographic and insurance information.

The role involves answering phones, assisting with billing questions, handling medical records requests and general patient account functions, while maintaining confidentiality and a professional image in dealings with patients, families, and clinic staff.

Qualifications

• High school diploma or GED.
• Minimum of 1 year experience in customer service, preferably 6 months receptionist experience in health care setting and experience with office equipment.
• Ability to work independently and exercise good judgement.

Responsibilities

• Greet patients and arrange registration in an efficient and orderly manner.
• Collect accurate patient and insurance information and inform patients about clinic policies and procedures.
• Answer telephone and billing questions from patients.
• Process medical records requests and general patient account functions.

Education

High school diploma or GED

Job description

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and coordinate efficient registration, ensuring accurate demographic and insurance information.

The role involves answering phones, assisting with billing questions, handling medical records requests and general patient account functions, while maintaining confidentiality and a professional image in dealings with patients, families, and clinic staff.