Patient Services & Registration Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and register them efficiently, collecting accurate insurance information and communicating clinic policies.

The role requires answering phones, handling billing queries, processing medical records requests, and maintaining confidentiality. You will interact with patients, families, visitors, and clinic staff, demanding tact, professionalism, and attention to detail.

Qualifications

• Minimum of one year of experience in customer service.
• Prefer six months receptionist experience in a health care setting.
• Experience with office equipment is preferred.

Responsibilities

• Greet patients and register them efficiently and accurately.
• Verify patient and insurance information and explain clinic policies.
• Answer telephone calls and address billing questions from patients.

Skills

Customer service

Office equipment

Attention to detail

Tools

Office software

Job description

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and register them efficiently, collecting accurate insurance information and communicating clinic policies.

The role requires answering phones, handling billing queries, processing medical records requests, and maintaining confidentiality. You will interact with patients, families, visitors, and clinic staff, demanding tact, professionalism, and attention to detail.