Patient Services Specialist (Day Shift)

St.-Bernards-Healthcare; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

St.-Bernards-Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and manage registration efficiently, ensuring accurate demographic and insurance information is collected and patients are informed about clinic policies and procedures.

You will answer incoming calls, assist with billing questions, process medical records requests, and manage general patient account functions with a focus on confidentiality and a professional demeanor.

Qualifications

• Minimum 1 year of customer service experience; healthcare receptionist experience preferred.
• Must be able to work independently and exercise good judgment.
• Minimum age 18 years.

Responsibilities

• Greet patients and register patients efficiently.
• Collect accurate patient and insurance information and communicate clinic policies.
• Answer phones and handle billing inquiries; process records requests and general patient account functions.
• Maintain professional image and confidentiality; attend to patients, staff, and physicians.

Skills

Customer service

Receptionist experience

Office equipment

Education

High school diploma or GED

Tools

Office equipment

Job description

St.-Bernards-Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and manage registration efficiently, ensuring accurate demographic and insurance information is collected and patients are informed about clinic policies and procedures.

You will answer incoming calls, assist with billing questions, process medical records requests, and manage general patient account functions with a focus on confidentiality and a professional demeanor.