Patient Access & Front Desk Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR seeks a Patient Service Representative to greet patients and arrange efficient registration, ensuring accurate patient and insurance information and clear clinic policies.

You will answer telephone queries including billing questions, process medical records requests and other patient account functions while handling confidential information with professionalism. Attendance is essential.

Qualifications

• Minimum of one year of experience in a customer service setting.
• Prefer six months receptionist experience in health care setting.
• Experience with office equipment.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and arrange efficient registration.
• Collect accurate patient and insurance information and explain clinic policies.
• Answer telephone and billing questions from patients.
• Process medical records requests and other patient account functions.
• Handle confidential patient information with discretion and professionalism.

Skills

Customer service

Receptionist experience

Office equipment experience

Independent work

Job description

St. Bernards Healthcare in Jonesboro, AR seeks a Patient Service Representative to greet patients and arrange efficient registration, ensuring accurate patient and insurance information and clear clinic policies.

You will answer telephone queries including billing questions, process medical records requests and other patient account functions while handling confidential information with professionalism. Attendance is essential.