Patient Services & Scheduling Specialist

Guthrie; City of Cortland (NY); Presencial; USD 24.000 - 33.000; Jornada completa

Descripción de la vacante

Guthrie is seeking a Patient Service Specialist to provide front office support, greet patients, manage appointments, and handle billing tasks with accuracy. The role emphasizes patient-centered service, teamwork, and adherence to HIPAA and Guthrie policies.

You will interact with patients, physicians, and staff in a fast-paced environment. The position requires a high school diploma or GED, 1 year of customer service experience, and comfort with medical terminology and computer systems.

Formación

• Minimum 1 year of customer service experience preferred.
• High school diploma or GED required; medical office training preferred.

Responsabilidades

• Greet patients courteously and manage front desk interactions.
• Answer phones and route calls per standards.
• Schedule and edit patient appointments electronically with accuracy.
• Verify patient demographics and insurance information.
• Assist with copays, deductibles, and cash handling at registration.
• Maintain daily cash-out and balance records.

Conocimientos

Customer service

Communication

Phone etiquette

Scheduling

Educación

High School diploma/GED

Herramientas

Medical office software

Descripción del empleo

Guthrie is seeking a Patient Service Specialist to provide front office support, greet patients, manage appointments, and handle billing tasks with accuracy. The role emphasizes patient-centered service, teamwork, and adherence to HIPAA and Guthrie policies.

You will interact with patients, physicians, and staff in a fast-paced environment. The position requires a high school diploma or GED, 1 year of customer service experience, and comfort with medical terminology and computer systems.