Patient Services & Scheduling Coordinator

solutionhealth; Manchester (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Short-term and long-term disability

Life insurance

Tuition reimbursement

403(b) retirement plan

Competitive pay

And more

Job summary

SolutionHealth in Manchester, NH is seeking a front desk/clerical support representative to greet patients, register them, answer phones, schedule appointments, and handle charges and demographics. Strong MS Office skills and healthcare setting experience are preferred.

The role involves verifying insurance, arranging referrals, processing authorizations, and maintaining schedules to optimize patient flow and office efficiency. This position follows a Monday–Friday 8 am–5 pm schedule.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office; collects payments and schedules follow-up appointments.
• Maintains providers schedules and confirms daily appointments.
• Assists in developing systems to support accurate patient registration and efficient care.

Skills

Clerical skills

Customer service

Phone etiquette

Scheduling appointments

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SolutionHealth in Manchester, NH is seeking a front desk/clerical support representative to greet patients, register them, answer phones, schedule appointments, and handle charges and demographics. Strong MS Office skills and healthcare setting experience are preferred.

The role involves verifying insurance, arranging referrals, processing authorizations, and maintaining schedules to optimize patient flow and office efficiency. This position follows a Monday–Friday 8 am–5 pm schedule.