Patient Services & Scheduling Coordinator

iHealth; Blaine (MN); On-site; USD 38,000 - 54,000; Full time

Job summary

Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i-Health), is seeking a front desk/registration representative to support Training HAUS across multiple Twin Cities locations. The role involves greeting patients, collecting payments and insurance information, and scheduling in the practice management system.

You’ll work in a fast-paced clinic environment, coordinating with providers and instructors, while maintaining HIPAA compliance and high-quality patient

Qualifications

• High School diploma/GED or equivalent.
• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Experience teaching fitness classes preferred.

Responsibilities

• Fully understand, describe and promote all aspects of the Training HAUS.
• Greet and register patients; collect co-payments, collect pre-payments and insurance information.
• Manage multiple meeting hosts, providers, and class instructor schedules through Mind Body and Outlook calendars.
• Accurately and efficiently schedule new and existing patients in the current practice management system.
• Communicate all pertinent patient information regarding their call to include; appointment information, directions, check-in times, referral information and copayments.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Verify and document insurance information as defined by current business practices.
• Chart management.
• Maintain timely communication with patients and families while in clinic.
• Occasionally participate in community functions relating to TCO outreach events throughout the year.
• Any and all other duties as assigned.

Skills

Customer service

Communication

Education

High School diploma/GED

Tools

Mind Body

Outlook

Job description

Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i-Health), is seeking a front desk/registration representative to support Training HAUS across multiple Twin Cities locations. The role involves greeting patients, collecting payments and insurance information, and scheduling in the practice management system.

You’ll work in a fast-paced clinic environment, coordinating with providers and instructors, while maintaining HIPAA compliance and high-quality patient