Patient Services & Billing Coordinator

Texas Tech University Health Sciences Center; Midland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

Texas Tech University Health Sciences Center is seeking an on-site Medical Office Clerk to ensure smooth clinic patient flow, schedule appointments, prepare paperwork, receive patients, and maintain records. You will handle charges, filing claims, and respond to inquiries from patients and insurers, with possible cash-handling responsibilities.

Job includes occasional travel between Odessa and Midland clinics.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service, office, or related experience preferred; other education may substitute for experience.

Responsibilities

• Answer incoming calls, schedule appointments, and relay messages to the appropriate nurse.
• Accurately enter and update patient demographics to ensure clean insurance claim submissions.
• Respond quickly to patient and insurance company inquiries, including prior authorizations and referrals.
• Verify insurance coverage and obtain required authorizations before scheduling appointments.
• Make outgoing calls to patients for appointment reminders, rescheduling, and general clinic communication.
• Document all communications in EMR.
• Handle daily cash transactions, including accepting payments and performing end-of-day cash counts.
• Attend and actively participate in monthly departmental meetings.
• Maintain current knowledge of department and policies to ensure compliance.

Skills

Customer service

Phone handling

Data entry

Education

High school diploma or equivalent

Tools

EMR system

Insurance billing software

Job description

Texas Tech University Health Sciences Center is seeking an on-site Medical Office Clerk to ensure smooth clinic patient flow, schedule appointments, prepare paperwork, receive patients, and maintain records. You will handle charges, filing claims, and respond to inquiries from patients and insurers, with possible cash-handling responsibilities.

Job includes occasional travel between Odessa and Midland clinics.