Patient Services Scheduler – Medical Imaging

X Ray associates of New Mexico; Albuquerque (NM); On-site; USD 33,000 - 51,000; Full time

Job summary

X-Ray Associates of New Mexico in Albuquerque seeks a friendly and detail-oriented Patient Service Representative to join our team. You will assist patients with registration, scheduling, insurance verification, and payments while greeting patients on arrival.

Requirements include a high school diploma or GED and at least one year of customer service experience. Prior medical office experience is preferred, with strong data entry and communication skills in a fast-paced healthcare setting.

Qualifications

• Must have strong communication and computer skills.
• Experience in data entry and patient front desk tasks.
• Knowledge of HIPAA and patient privacy practices.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Job description

X-Ray Associates of New Mexico in Albuquerque seeks a friendly and detail-oriented Patient Service Representative to join our team. You will assist patients with registration, scheduling, insurance verification, and payments while greeting patients on arrival.

Requirements include a high school diploma or GED and at least one year of customer service experience. Prior medical office experience is preferred, with strong data entry and communication skills in a fast-paced healthcare setting.