Patient Services Scheduler — Full-Time (Mon–Fri)

Olympic Sports and Spine; Tacoma (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Job summary

Olympic Sports & Spine is seeking a Patient Service Representative - Float to provide fill-in coverage across 24 clinics. The role requires scheduling, insurance verification, and front-desk duties with a focus on exceptional customer service.

The position is full-time, 40 hours per week, Monday through Friday, with start times as early as 7:00 a.m. and end by 6:20 p.m. A training program is provided, and an $8,000 pay differential is offered in addition to standard benefits.

Qualifications

• Knowledge of insurance and the verification process.
• Knowledge of computer programs.
• Knowledge of business office procedures.
• Ability to operate a computer, scanner, fax/copy, and basic office equipment.
• Ability to operate a multi-line telephone system.
• Effective oral and written communication with patients, staff, insurers, and referral sources.
• Ability to read, understand, and follow oral and written instructions.
• Must be well organized, detail-oriented, and able to prioritize Tasks.

Responsibilities

• Process all activity related to OSS’s patient services, including calls, scheduling, insurance verification, follow-up, maintaining charts, filing, and communication with referral sources.
• Handle high-volume patient scheduling and maintain patient charts.
• Coordinate with billing and treating staff to resolve patient issues and support front desk operations.
• Perform related duties as required and participate in monthly staff meetings.

Skills

Insurance verification

Computer programs

Office procedures

Office equipment

Phone system

Communication skills

Reading & following instructions

Organization & prioritization

Education

High school graduate or equivalent

Job description

Olympic Sports & Spine is seeking a Patient Service Representative - Float to provide fill-in coverage across 24 clinics. The role requires scheduling, insurance verification, and front-desk duties with a focus on exceptional customer service.

The position is full-time, 40 hours per week, Monday through Friday, with start times as early as 7:00 a.m. and end by 6:20 p.m. A training program is provided, and an $8,000 pay differential is offered in addition to standard benefits.