Senior Scheduling Coordinator

Lehigh Valley Health Network; United States; À distance; USD 40 000 - 54 000; Plein temps

Résumé du poste

Lehigh Valley Health Network is seeking a Patient Access Scheduler to administer diagnostic tests, preadmission testing, rehab and physician appointment schedules for hospital departments and practices. This is a remote position with day shift hours.

You will gather clinical information, coordinate schedules with patients and physicians, explain preps to patients, provide floor support, and act as a resource for staff while continuing to improve scheduling processes.

Qualifications

• High school diploma or GED required.
• 1 year scheduling experience within Patient Access Center or equivalent.
• Proficient in scheduling procedures (DEXA, Echo, MRI) or similar tests.

Responsabilités

• Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments.
• Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary.
• Explains necessary preps to patients or their designee in terms they understand.
• Identifies opportunities for improvement and works with management to implement change.
• Provides floor support for both new and tenured scheduling staff on an as-needed basis.
• Serves as a resource for Patient Access staff, physicians, departments and referring offices.
• Verifies and updates patient demographic information.

Connaissances

Scheduling

Formation

High School Diploma / GED

Outils

DEXA

Echo

MRI

Description du poste

Imagine a career at one of the nation’s most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the “Best Hospitals” by U.S. News & World Report for 23 consecutive years. We’re a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center’s prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an ‘A’ grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN’s commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you’re considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Administers diagnostic tests, preadmission testing, rehab and/or physician appointment schedule for hospital departments and/or physician practices.

Job Duties

• Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments.
• Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary.
• Communicates and dispenses instructions and explains the necessary preps to the patient or their designee in terms they can understand.
• Identifies opportunities for improvement and work with management team to implement change.
• Provides floor support for both new and tenured scheduling staff on an as needed basis.
• Serves as a resource for Patient Access staff, physicians, departments and referring offices.
• Verifies and updates patient Demographic information.

Minimum Qualifications

• High School Diploma/GED
• 1 year scheduling experience within the Patient Access Center or
• Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton)

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift

Day Shift

Address

1200 S Cedar Crest Blvd

Primary Location

REMOTE IN PENNSYLVANIA

Position Type

Remote

Union

Not Applicable

Work Schedule

Monday-Friday; 9:30a-6p

Department

1012-99108 LVPG-L Strategic Operations