Patient Services Scheduler

Valley Health Partners Community Health Center; Allentown (Lehigh County); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

403b Retirement Plan

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Job summary

Valley Health Partners Community Health Center in Allentown, PA is seeking a Patient Scheduling Coordinator to manage scheduling for our service line. You will coordinate appointments, procedures, and exams, and serve as the main point of contact for patients, physicians, and staff to ensure smooth operations.

The ideal candidate has a High School diploma (associate degree preferred), strong communication and data-entry skills, and the ability to learn scheduling systems and EMR.

Qualifications

• High School Diploma or GED required.
• Associate’s Degree in Business, Healthcare Administration, Public Health, or related field, preferred.

Responsibilities

• Coordinates scheduling activities including appointments, procedures, and exams for a VHPCHC service line.
• Provides excellent customer service while assisting patients, physician offices, and staff with scheduling needs and appointment coordination.
• Maintains confidentiality and accurate data entry in scheduling and EMR systems.

Skills

Communication

Customer service

EMR proficiency

Data entry

Bilingual English/Spanish

Confidentiality

MS Office

Scheduling systems

Education

High School Diploma or GED

Associate’s Degree (Business/Healthcare Admin/Public Health)

Tools

Scheduling software

Microsoft Office

Job description

Patient Resource Center
Allentown, PA 18104, USA

Description

Location: Patient Resource Center, Valley Health Partners, Allentown, PA

Coordinates patient scheduling activities including appointments, procedures, and exams for one VHPCHC service line. Provides excellent customer service while assisting patients, physician offices, and staff with scheduling needs and appointment coordination.

Education:

• High School Diploma or GED required.
• Associate’s Degree in Business, Healthcare Administration, Public Health, or related field, preferred.

Experience:

• No prior healthcare or scheduling experience required.
• Customer service experience is a plus.

Needed Knowledge, Skills, and Abilities:

• Strong communication and customer service skills.
• Ability to learn scheduling systems and electronic medical records (EMR).
• Ability to work in a past-paces environment while handling multiple tasks.
• Attention to detail and accurate data entry skills.
• Bilingual English/Spanish preferred but not required.
• Ability to maintain strict confidentiality.
• Basic computer and Microsoft Office skills.
• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.