Scheduling Coordinator - Physician Practice

Lehigh Valley Health Network; Pottsville (Schuylkill County); On-site; USD 35,000 - 50,000; Full time

Job summary

Lehigh Valley Health Network is seeking a dedicated individual for an administrative support role focused on scheduling and coordination. This position requires maintaining provider schedules and supporting patients with their inquiries.

The ideal candidate should possess a High School Diploma or GED, with two years of experience in a healthcare environment. Strong organizational skills and the ability to multitask are essential for success.

Position offers a dynamic work environment within a nationally recognized healthcare organization.

Qualifications

• High School Diploma/GED required.
• 2 years of experience in a healthcare setting.
• Demonstrate initiative and handle multiple tasks efficiently.

Responsibilities

• Coordinates provider availability for services.
• Monitors and updates schedules throughout the day.
• Attends scheduled meetings and participates actively.

Skills

Initiative

Ability to handle multiple tasks

Computer skills

Word processing proficiency

Knowledge of medical terminology

Education

High School Diploma/GED

Associate’s Degree

Tools

Physician practice scheduling software

Job description

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce. We are a nationally recognized, forward‑thinking health care organization with multiple hospitals and a strong reputation for patient safety and nursing excellence.

Summary

Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout the practices.

Job Duties

• Obtains all necessary information required to maintain provider schedules.
• Maintains overall coordination of provider availability to cover services as required by the practice including office hours, in‑patient and out‑patient, scheduled meetings and conferences, and vacation or time off.
• Monitors and updates schedule throughout the day and distributes changes to all affected parties.
• Anticipates patients’ expectations and educational needs; understands basic requirements for all procedures performed to be able to answer basic patient inquiries or to direct the inquiries to the appropriate area or person.
• Monitors use of scheduled time and monitors schedule for conflicts.
• Updates patient charts and electronic health record information with pertinent patient and insurance information.
• Attends and participates in scheduled contract, committee, and all‑staff meetings.

Minimum Qualifications

• High School Diploma/GED
• 2 years Experience in a healthcare setting.
• Demonstrate initiative.
• Ability to handle multiple tasks efficiently and timely.
• Computer skills and word processing proficiency.Knowledge and working use of medical terminology.

Preferred Qualifications

• Associate’s Degree
• 4 years Experience in a healthcare setting.
• Knowledge of physician practice scheduling software

Physical Demands

Lift and carry 25 lbs. Frequent sitting/standing, frequent keyboard use. Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Equal Employment Opportunity

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Req ID: wd-JR132032