Patient Services Representative - Twin Cities Orthopedics

Revo Health; Vadnais Heights (MN); On-site; USD 30,000 - 50,000; Part time

Job summary

An established health care provider is seeking a dedicated Patient Services Representative to enhance patient experiences. In this part-time role, you will greet and register patients, manage schedules, and provide essential clinical support. Your contributions will help streamline operations and ensure patients receive timely and accurate information. This position offers a flexible schedule, allowing you to work evenings and occasional weekends, making it ideal for those seeking a balance between work and personal commitments. Join a team committed to delivering exceptional health care services!

Benefits

Medical, Dental & Vision Plan

401K with Profit Sharing

Tuition Reimbursement

Gym Discounts

Car Rental Discounts

Sign-on Bonus

Qualifications

• Customer service experience required.
• Proficient in Microsoft Office applications.

Responsibilities

• Greet and register patients, collect co-payments and insurance info.
• Accurate scheduling of patients in the management system.

Skills

Customer Service

Microsoft Word

Microsoft Outlook

Microsoft Excel

Education

High School diploma/GED or equivalent

Job description

Join to apply for the Patient Services Representative - Twin Cities Orthopedics role at Revo Health

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The Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties.

This is a part-time position working 2-3 evenings per week (M-F) from 4:30 pm - 8:00 pm out of our Woodbury, Vadnais Heights, and Stillwater locations. This role may also involve occasional weekend hours.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions

1. Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
2. Verify and document insurance information as defined by current business practices
3. Accurate and timely scheduling of new and existing patients in the current practice management system
4. Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
5. Chart preparation and management
6. Maintain a working knowledge of health care plan requirements and health plan networks
7. Maintain timely communication with patients, families, and staff
8. Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
9. Any and all other duties as assigned

Education And Experience Requirements

1. High School diploma/GED or equivalent
2. Proficient in Microsoft Word, Outlook, and Excel
3. Customer Service experience required
4. Administrative or Medical Office experience preferred

Benefits & Compensation

1. Actual starting pay will vary based on education, skills, and experience.
2. A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.
3. We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.

Essential Requirements

1. Ability to: ... (list continues as in original, truncated for brevity)

Performance Expectations – I-Health’s Core Values

1. Integrity - Do the right thing and take responsibility for what you do and say
2. Service - Contribute to delivering an exceptional experience
3. Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
4. Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
5. Teamwork - Support each other positively

Environmental Conditions

• Clinic setting

Notes

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

Additional Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care