Patient Services Representative PRN Nights

Tyvan LLC; Tucson (AZ); On-site; USD 36,000 - 54,000; Part time

Job summary

Tyvan LLC seeks a Patient Services Representative for PRN night shifts in Tucson, AZ. The role supports the Emergency Center by ensuring smooth check-in and check-out, coordinating registrations, and maintaining patient confidentiality.

The PSR role requires strong communication, organizational skills, and the ability to work independently, including weekends and holidays. Minimum one year of PSR experience is expected, with familiarity in ER/clinic registration and scheduling.

Qualifications

• Minimum 2 years of experience as a PSR in a Hospital, ER, or Clinic.
• Strong communication and organizational abilities; independent work capability.
• Availability for weekends, holidays, and flexible schedule.

Responsibilities

• Front desk operations: greet patients and direct services.
• Collect demographics, obtain signatures for billing, and manage phone inquiries.
• Maintain patient logs and ensure a clean, welcoming environment.
• Handle payments, post charges, and reconcile accounts daily.
• Maintain EMR records and uphold patient confidentiality.

Skills

Communication skills

Organizational skills

EMR proficiency

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Patient Services Representative PRN NightsPRN needed for NIGHT!!! Must have availability to work weekends, holidays, flexible schedule. Minimum 1 year of experience as PSR. ** Ability to work independently.

The Patient Services Representative (PSR) plays a crucial role in the emergency center’s operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.

Qualifications required

• High School Diploma or equivalent
• Minimum of 2 years of experience in a Patient Services Representative (PSR) role within a Hospital, ER, or Clinic
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred

Essential Job functions and responsibilities

1. Front Desk Operations:

• Greet patients and guests with a cheerful demeanor
• Determine necessary services and direct patients accordingly
• Collect demographic information and ensure proper signatures for billing accuracy
• Maintain logs of patient information and manage phone inquiries professionally
• Manage office supplies and maintain a clean and welcoming environment

2. Financial Responsibilities:

• Collect payments via cash, checks, and credit card for co-pays and account balances
• Maintain an accurate financial ledger and perform daily reconciliation of patient accounts

3. Facility Cleanliness:

• Assist in maintaining theoverall cleanliness of the facility, including patient areas and restrooms

4. Communication Skills:

• Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center’s core values

5. Professional Development:

• Attend monthly staff meetings and engage in performance improvement activities

6. Other Duties:

• Assist management with additional tasks or projects as assigned

  Nonessential Job functions:

  • Support patient care areas by ensuring appropriate supplies are stocked
  • Assist with patient restraint procedures and documentation as needed
  • Attend scheduled meetings as required

  Job Competencies

  • Proficient in navigating and utilizing Electronic Medical Records (EMR)
  • Understanding and compliance with Hospital Policies and Procedures
  • Commitment to ongoing education and professional development

  Physical Requirements:

  • Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
  • Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
  • Occasional: Climbing, Kneeling, Distinguishing colors
  • Rarely: Exposure to electric shock and confined spaces

  Work Environment:

  • OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials