Patient Services Rep (PSR) - Part-Time SUN NIGHTS ONLY

Ascentemc; Houston (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Ascent Emergency Medical Center in Houston is seeking a Part-Time Patient Services Rep to cover Sunday 12-hour night shifts. The PSR greets patients, collects demographics, insurance and payment information, verifies eligibility, maintains accurate logs, handles billing questions, and routes calls to the correct department with courtesy and professionalism.

Ideal candidates have at least 1 year of front desk experience in a medical setting, a high school diploma or GED, CPR certification, and

Qualifications

• Minimum of 1 year front desk experience in a medical or clinical setting.
• High school diploma or GED. CPR certification required.
• Experience verifying patient insurance information and collecting payments.
• Basic computer skills and ability to type accurately and efficiently.
• Bilingual English and Spanish preferred but not required.

Responsibilities

• Greet patients in a friendly and professional manner.
• Record demographics, insurance and financial information into registration software with accuracy.
• Answer calls and route to appropriate department.
• Collect co-payments and other payments; maintain till and logs.
• Represent the center at marketing functions and ensure HIPAA compliance.

Skills

Front desk experience

Proficient typing

Microsoft Office

Registration software

Bilingual English/Spanish

Customer service

Education

High school diploma or GED

CPR Certification

Tools

Microsoft Office

Registration software

Job description

Description

Ascent Emergency Medical Center is continuously growing our team of compassionate and experienced emergency medical doctors, nurses, technicians, and support staff and we are currently looking to hire a Part-Time Patient Services Rep (PSR) to cover SUNDAY 12 hr. NIGHT SHIFTS ONLY.

Ascent EMC Patient Services Representative will:

• Greet patients in a friendly and professional manner.
• Obtain and record demographic, insurance & financial information into registration software with a high degree of accuracy.
• Answer calls in a pleasant manner and transfer to an appropriate department.
• Collect co-payments or other financial payments.
• Maintain till, financial logs and daily logs.
• Represent Ascent at marketing functions.
• Adhere to HIPPA compliance.

Successful candidates:

• Must be competent and knowledgeable of duties within a medical setting, including but not limited to filing, medical records processing, maintaining mail delivery, faxing, copying and scanning.
• Will demonstrate knowledge of and adhere to regulations of Ascent policies & procedures.
• Participate in performance improvement.
• Are available to work weekdays, weekends, and holidays as needed.

Requirements

• Candidate will have a minimum of 1 year of front desk experience.
• High school diploma or GED
• CPR Certification (Provided by facility)
• Candidate will have previous experience verifying patient insurance information.

Additionally, candidates will meet the following requirements:

• Basic computer skills in Microsoft Office and billing/registration software.
• Proficient typing skills.
• Knowledgeable of various types of insurance.
• Effective communication methods and skills.
• Ability to lift at least 50 lbs.
• Bilingual in English and Spanish preferred but not required.