Patient Services Representative (Mobile)

The Vancouver Clinic, Inc. P.S.; Vancouver (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Long-term disability

Health Savings Account

Flexible Spending Account

Employee Assistance Program

401k with employer matching up to 4%

Job summary

The Vancouver Clinic is seeking a Patient Services Representative (Mobile) at Salmon Creek 1 in Vancouver, WA. The role supports front desk operations, patient check-in, scheduling, and coordination with care teams.

This position uses a workstation on wheels and requires mobility, including walking and pushing a 60-lb cart. Candidates should have a high school diploma, at least one year of customer service and medical front office experience, and preferably experience with Epic.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Skills

Customer service

Phone skills

Keyboarding

Education

High School Diploma or equivalent

Tools

Epic

Job description

Patient Services Representative (Mobile)

Vancouver Clinic is looking for a Patient Services Representative (Mobile) to join our Salmon Creek 1 location!

Location: Salmon Creek 1 (2525 NE 139th Street - Vancouver, WA 98686)

Schedule: Monday through Friday from 7:00am-4:00pm

Hiring range generally between $18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience.

Pay Range: $17.31 - $24.24

*This role will function with a workstation on wheels and will require the ability to walk, stand, and push a 60-lb cart for the entirety of the shift.

The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic.

This position may require that employees have and maintain an activated smartphone that receives text messaging and/or ability to have a required app such as authenticator apps as some job functions require use of multi-factor authentication (MFA).

Requirements

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Benefits

• medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program
• multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
• 401k retirement plan, along with an employer matching contribution up to 4%

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Equal Opportunity Employer

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.