Medical Front Desk- 20 hours/week

The Vancouver Clinic, Inc. P.S.; Avenue (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision, life and more

401k retirement plan with employer 4%

Job summary

Vancouver Clinic is seeking a Front Desk Representative for the 87th Ave team in Vancouver, WA. The role focuses on welcoming patients, processing payments, updating insurance details, and scheduling visits.

The position features a Monday–Friday 4:00pm–8:00pm schedule, with a training period of 4–6 weeks. Evening differential of $3.00/hour applies after 5:30pm, and a comprehensive benefits package is offered.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong keyboarding skills required.

Responsibilities

• Greet patients and families.
• Collect co-pays and verify insurance information.
• Answer phone calls and schedule appointments.

Skills

Customer service

Phone skills

Scheduling

Typing/Keyboarding

Education

High School Diploma

Tools

Epic

Job description

Vancouver Clinic is looking for a Front Desk Representative to join our 87th Ave team! To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments.

Location and Schedule

Location: 87th Ave (700 NE 87th Ave – Vancouver, WA 98664) Schedule: Monday through Friday from 4:00pm-8:00pm

Compensation & Salary

• Hiring range generally between $18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience.
• *Candidates must be available for a full-time training period lasting approximately 4–6 weeks at the start of employment.
• *Evening Differential after 5:30pm $3.00/hour.
• Pay Range: $17.31 - $24.24.

Requirements: High School Diploma or equivalent required. Minimum of 1 year of customer service experience required. Minimum of 1 year of medical front office experience preferred. Experience with Epic preferred. Excellent phone skills and customer service behaviors. Strong computer keyboarding skills required.

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic. This position may require that employees have and maintain an activated smartphone that receives text messaging and/or ability to have a required app such as authenticator apps as some job functions require use of multi-factor authentication (MFA).

Benefits

• medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington. As a physician-owned group, taking excellent care of people is our first priority.

We have several clinics located throughout Clark County, Washington, an area celebrated for its premier schools, family-friendly neighborhoods, great restaurants, and endless recreational possibilities. Portland, Oregon is only minutes away.

We offer a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and great work-life balance.

Vancouver Clinic is proud to be an Equal Opportunity Employer.

Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.