Patient Services Representative (Medical Receptionist)

WellStreet Urgent Care; Warren (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading urgent care team as a Patient Services Representative in Warren, Michigan. This role is essential for providing a welcoming patient experience and ensuring smooth front-office operations. Ideal candidates are detail-oriented, proactive, and ready to thrive in a fast-paced environment. Enjoy a flexible schedule, competitive pay, and opportunities for professional growth.

Benefits

Flexible schedule

Competitive pay

Medical, dental, vision, and prescription insurance

Paid time off and holidays

401K with company match

Employee assistance and wellness programs

Opportunities for professional growth and leadership

Qualifications

• 1+ year experience in a healthcare or medical office setting preferred.
• Ability to work 12-hour shifts, including weekends and holidays.

Responsibilities

• Greet and assist patients and visitors with a positive attitude.
• Verify insurance benefits and explain payment policies.
• Ensure compliance with healthcare regulations like HIPAA.

Skills

Communication

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certification

Tools

EMR software

Job description

Patient Services Representative (Medical Receptionist)

Join to apply for the Patient Services Representative (Medical Receptionist) role at WellStreet Urgent Care.

Overview

Corewell Health Urgent Care is seeking a friendly, detail-oriented professional who thrives in a fast-paced environment. As a Patient Service Representative (PSR), you will be the first point of contact, providing a welcoming and efficient patient experience. Your role is vital in ensuring smooth front-office operations and making a meaningful impact on patients.

Responsibilities

• Greet and assist patients and visitors with a positive attitude.
• Maintain confidentiality while managing patient and business documents.
• Verify insurance benefits, eligibility, and explain payment policies.
• Determine and collect patients' financial responsibilities.
• Support clinic operations by assisting staff and providers.
• Ensure compliance with healthcare regulations like HIPAA and OSHA.
• Perform administrative duties and operate office medical equipment.
• Oversee quality assurance and patient result tracking.
• Travel to other Beaumont Urgent Care locations as needed.

Qualifications

• High school diploma or equivalent; Medical Administrative Assistant certification is a plus.
• Preferred: 1+ year experience in a healthcare or medical office setting.
• Strong communication, attention to detail, and multitasking skills.
• Proficient in computer skills, experience with EMR software (EPIC preferred).
• Ability to work 12-hour shifts, including weekends and holidays.
• Proactive, friendly, patient-focused team player.

Benefits & Perks

• Flexible schedule with no overnight shifts, supporting work-life balance.
• Competitive pay, medical, dental, vision, prescription, pet insurance, and more.
• Paid time off and holidays.
• 401K with company match.
• Employee assistance and wellness programs.
• Opportunities for professional growth and leadership.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare

Apply today and be part of a team that values kindness, excellence, empowerment, resilience, and proactive service!